Terms of service
1. About these terms
These Terms of Service apply when you access highkiddie.com or purchase products from High Kiddie. By using the website or placing an order, you agree to these terms, together with any policies referenced on the website. If any part of these terms conflicts with a right that cannot be excluded under applicable law, that legal right prevails.
2. Eligibility and acceptable use
You must use the website lawfully and must not interfere with the website, attempt unauthorised access, misuse content, introduce malicious code, or use the store for fraudulent or unlawful activity.
3. Product information
We aim to describe and display our products accurately. Colours and appearance may vary slightly because of screen settings, photography or manufacturing variation. Product instructions, warnings, age/weight guidance and safety information supplied with a product must be followed.
4. Pricing and availability
Prices are displayed in Australian dollars unless otherwise stated. Prices, promotions, product availability and shipping offers may change. We may correct genuine pricing, description or availability errors and will contact you if an error affects an order you have already placed.
5. Orders and payment
An order is subject to acceptance and successful payment. We may decline or cancel an order where reasonably necessary, including for suspected fraud, stock errors, payment issues, or an obvious pricing or listing error. If we cancel an order after payment, we will refund the amount paid for the cancelled item or order.
6. Shipping, returns and refunds
Shipping, cancellations, returns and refunds are governed by the Shipping Policy and Refund Policy published on the website. Those policies form part of these terms.
7. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
8. Intellectual property
Unless otherwise stated, the High Kiddie name, branding, website content, product photography, text, graphics and other original materials are owned by or licensed to High Kiddie. They may not be copied, reproduced or used commercially without permission, except as permitted by law.
9. Third-party services and links
The website may use or link to third-party services such as Shopify, payment providers, analytics tools, social platforms, shipping providers or other services. Those third parties may have their own terms and privacy practices.
10. Liability
To the extent permitted by law, High Kiddie is not responsible for losses caused by events outside its reasonable control. This clause does not limit any liability or consumer right that cannot lawfully be limited or excluded.
11. Changes to these terms
We may update these terms from time to time to reflect changes in our products, operations, website, services or legal obligations. The current version will be published on the website with an updated effective date where appropriate.
12. Governing law and contact
These terms are governed by the laws of New South Wales, Australia and applicable Commonwealth laws, subject to any mandatory rights available to a customer in another jurisdiction. Questions can be sent to highkiddie@gmail.com